Contact Us

Customer Service / Enquiries

Our email address is [email protected] Click here to send enquiries or comments.

Please remember to include your order number or postcode to help our customer service staff locate your order if applicable. We endeavour to respond to all emails within 24 hours of receipt. 

By Post

Customer Services
Brookes (UK) Ltd T/A Outdoor Look
PO Box 352
Macclesfield
Cheshire
SK11 0WA

Registered in England & Wales No.3860722 at the above address. VAT Reg.No GB 733 1041 80 | DE 308921106 | FR 828476937| ES N8267829C. AT ATU73489646 ISO 9001 Cert No: GB 9079

 

Christmas Opening Times

UK Last Order Dates

Order before 1pm on 20th December 2018 to ensure delivery before Xmas – only applies to products eligible for Express Delivery.  This information is clarified at the checkout stage.

For our Standard Delivery or Click & Collect Delivery please order before 1pm on the 18th December 2018

IMPORTANT: Please check the product available shipping days which are displayed within the basket page.    Some products can not be shipped for 4-5 days and may miss the Christmas Delivery Cut Off times above.  Please contact us via [email protected] should you need to check.

Our warehouse is open on the 27th, 28th & 31st December.  Some orders will be dispatched during this period.  Full service will resume on the 2nd January 2018 

Christmas 2018 Opening Hours:

Christmas Eve                   Open 9am – 4:30pm

Christmas Day                   Closed

Boxing Day                          Closed

27th December                  Open 9am – 5pm

28th December                  Open 9am – 5pm

29th December                  Closed

30th December                  Closed

31st December                  Open 9am – 4pm

1st January                         Closed

As normal from 2nd January