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Customer Service / Enquiries

COVID-19 Update

Our online store will continue to be open as long as we can ensure the safety of our co-workers and suppliers. We have taken additional precautions and will continue to monitor the situation and evolve our response in real-time.   At this moment in time we're processing all orders and shipments are being made without any operational delays.  We are also processing returns without issues.

Your custom is extremely appreciated,  specially in these uncertain times.

Our email address is [email protected] Click here to send enquiries or comments.

Please remember to include your order number or postcode to help our customer service staff locate your order if applicable. We endeavour to respond to all emails within 24 hours of receipt. 

By Post

Customer Services
Brookes (UK) Ltd T/A Outdoor Look
Union Road
Macclesfield
Cheshire
SK11 7BN

Registered in England & Wales No.3860722 at the above address. VAT Reg.No GB 733 1041 80 | ISO 9001 Cert No: GB 9079