Regatta Jay Bodywarmer

Just what I wanted

Service rating : My thougfhts are coloured by the fact I emaileds you 2 weeks ago with a query but have received no reply.
Product : I wrote to ytou 2 weeks ago but so far no reply. mI wrote :-

"Whilst I have no complaints (apart from the fact they are not as well made as they were 10 years ago !), I have a query that is bugging me. On the inside of the back panel at the bottom, there is a long horizontal zip BUT for why or what ??
Please put me out of my agony !!
On a serious note there is one design feature missing ie my previous 10 year old Regatta body warmer had at the bottom a tab with a heavy duty press fastener so that you could adjust/ tighten the body warmer for a closer fit. .
Kind regards,
Keith (Tyrrell)"

Since then the inside pocket has started to come unstitched . Regatta has lost its "Quality" status it used to enjoy.

Service rating : ALTHOUGH RITAIN IS PART OF EUROPE YOU ONLY DELIVER TO BTO ADDRESSES IN BRITAIN !! Hence if I wanted to do business with yourselves, I had to have the parcel sent to my brother in Oxfordshire who then forwarded it. to me. This does not seem the best way to increase your customer base.!
Product : Only had it one day but seems fine

The Trousers may be very good but I have not had to really test them as yet, whereas the boots are fantastic. Its been quite hard to find reasonably priced boots of good quality that really are waterproof but these are.

Good

Speedy

The item which I bought from you was marked XXL, but it is too tight for me to put it on by myself. However, the quality is good.

Excellent product. Will do fine for work in the garden this autumn!

They are brilliant. Because of the adverse weather my order was late. As soon as I emailed them, a lovely lady phoned to say that they would send a second order 1st class - no hesitation just great service. How unheard of is this today.

Both parcels did actually arrive on the same day and in time for Christmas. The products were great and the service is A1 - 6 million stars - top of the class.

It was a pleasure to shop with them and I wouldn't hesitate to recommend them to anyone.

Good choice and great prices and availability

A*

Good product, very good price and first class service.

Professional and Efficient, need I say more!!!

Service rating : Order arrived quickly. Wrong size, they sent 44 in a L size bag (42). Debate on phone about what I wanted, from "the customer is always wrong" school of thinking. Was told to return it & I would have to pay carriage (very unusual these days and it was their fault). Was then sent an email saying my credit card was re-imbursed. To date nothing. Would I use them again - well would you?
Product : See above item 1

Nice products at reasonable prices

very good and quick delivery service

excellent response time in deliverying the product. The product in itself was completely worth the money!

Very quick service and product as descibed.

The Gilets I purchased was excellent quality and value

good quality jacket and fast delivery