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Help

How to use this site

We're open 9am to 5.00pm Mon - Fri, so don't hesitate to call 0844 873 82 86

If you're having trouble or want to ask any questions please call one of our friendly team. We are a family run business and pride ourselves on exceptional customer care.

Finding the right product

Browse

Have a look through the categories listed at the top of the screen to get an idea of what's available on the site.

Search

Type in keywords into the search box at the top of the screen, or into the advanced search page which allows you to carry out a more specific search.

Each product has its own page which should give you all of the information you need to buy the product or obtain a quote, including an enlarged. Don't forget to look at the alternative products underneath the main image.

If you need more information about a product or can't find what you are looking for please call us on 0844 873 82 86 or email sales@outdoorlook.co.uk We may be able to find products for you even if we do not currently stock them ourselves.

Selecting what you want to buy

To add something to your shopping basket, click the 'Add to Basket' button on the product page. Be sure to select the correct quantity, colour and size (if required). You can always remove items later so don't worry if you're not sure at this stage.

Completing your purchase

Review your basket

Click on the 'My Basket' button at the top right of the screen. Amend the quantity ordered or remove an item if required.

Discount code

If you have a promotional code, type the code number into the box below the basket details. The discount will take effect when you hit the 'Add promotion' button.

Checkout

When you are ready click on the 'Continue to Checkout' button and you will be asked to fill in your name, address and contact details. If you have already registered with us, you will be given an opportunity to sign in to save you entering all of your personal information again. You will also be given an opportunity to send the goods to a different delivery address and to add delivery message with the order, if required.

Pay

The final stage takes you to a secure server where you enter your credit card details. This page is 100% secure to prevent it being accessed by anyone else.